Privacy Policy

Introduction

Welcome to Lionz Roofing (“we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, lionzroofing.com(the “Site”), or interact with us via phone, SMS, or other communication channels. By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

Information We Collect

We may collect information from you in the following ways:

1. Personal Data
   Information you voluntarily provide, such as your name, address, email address, telephone number, and other contact details when you register, request a service, or fill out forms.
2. Derivative Data
   Information automatically collected when you visit our Site, such as your IP address, browser type, operating system, access times, and referring website pages.
3. Financial Data
   Payment details (e.g., credit card number, expiration date) when you purchase or request services.
4. Mobile Device Data
   Information about your mobile device, such as device ID, model, manufacturer, and location if you access our Site from a mobile device.

Use of Your Information

We use your information to:

• Provide and manage our services.
• Process payments and send confirmations.
• Communicate with you regarding services, updates, promotions, and offers (with your consent where required by law).
• Respond to inquiries and provide customer support.
• Improve our Site, services, and user experience.
• Ensure compliance with legal obligations.

SMS Communications & Consent

If you choose to receive SMS communications from us, we will only send messages to users who have explicitly opted in to receive them. Opt-in consent is collected either verbally during an in-person interaction with a Lionz Roofing representative, or through a web-based inquiry form. Consent is documented internally and is not transferable.

You can opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly at contact@lionzroofing.com or (954) 637-6835.

We do not share, sell, rent, or trade mobile opt-in information with third parties or affiliates for any purpose.

Disclosure of Your Information

We may disclose information in the following situations:

• Legal Requirements – When required by law or to protect our rights and safety.
• Business Transfers – In the event of a merger, acquisition, or sale of assets.
• Service Providers – To trusted vendors who assist in providing our services (e.g., payment processors, hosting providers), under strict confidentiality agreements.

We do not disclose mobile phone numbers or SMS opt-in data to third parties for marketing or any unrelated purposes.

Security of Your Information

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure.

Children's Privacy

We do not knowingly collect information from children under the age of 13. If such information is collected inadvertently, we will delete it immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our Site with the “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Lionz Roofing